Optimize Your Food Delivery Time Using Past Data

While an on-demand food delivery model connects merchants, delivery agents, and customers with accumulated data from past food orders, and user buying patterns and behavior help businesses enhance the customer experience.

Now food delivery companies are increasingly turning to past accumulated data to drive their business growth in the forward direction.

As more and more orders pile up to the food delivery companies, it is hard to manage customers, deliver on time, and enhance the customer experience.

However, the one common issue that food delivery businesses face is the dispatch of a delivery agent to pick-up an order in time.

And, the use of data analytics in the food industry can help address this challenge

• • Calculate the time from food processing to deliveries
• • Forecasting the time to deliver an order by a delivery agent

Data Analytics to Optimize Estimated Delivery Times

We can optimize the delivery time with the help of previous delivery time data for a particular agent to deliver a food item from a particular restaurant.

Food businesses need to solve these issues during the delivery of food items.

• 1. An early call to the delivery agent will increase the wait time of the delivery agent while the food is prepared.
• 2. A late call to the delivery agent from the restaurant leads to food loses its freshness result in bad customer experience

These two situations can be overcome by synchronization of delivery agent and food restaurant communication is important.

The three steps that you need to put into practice to estimate and to optimize the food delivery time for faster deliveries

Data Collection and User Behaviour Recognition

The collection of various time data is the first step to analyze the time taken for delivery. One way to collect data is to interview the delivery agent about the problem they face and the obstacles.

Past Data For Time Analysis

Get useful insights from analyzing previous orders activity data such as type of vehicle they use, route real-time traffic conditions, food preparation time, and delivery time.

For instance, break pick-up point and the drop-off into different stages and analyze each stage carefully to address the delay.

Minimize Wait Times

Following things that need to be done to reduce the wait time are

Identify the busy time or the expected order preparation time at the pick-up location

Alerting delivery agents depending on the type of vehicle they use, route real-time traffic conditions, order preparation time from the kitchen, and other conditions to deliver the food items.

The delivery agent should use the mobile phone’s GPS location which helps in calculate routing specific data, with distances between the restaurant and delivery location, as well as places in between.

Direction suggestions from the real-time map integrated with the food delivery app help the riders to navigate through the shortest route between the restaurant and delivery location easily.

Still worrying about how to reduce your delivery time issue manually.

We at Appcoup create smart food delivery solutions that cater to the various needs of food delivery businesses.

We assist food delivery companies to create a reliable food delivery solution to improve the experience for restaurant, delivery-partners, and customers.