Important Features to Build Better Food Delivery App

In the app market, the number of food delivery app keeps on increasing day by day. App created by the restaurant owners and service chains such as Swiggy, Foodpanda, and Zomato is the two types of apps in food delivery service.

If you are looking to develop a food delivery app for your food delivery business, then these are the key features that must be included in Food Delivery App

Sign Up/Sign in

This feature helps the user to signup or sign in to the mobile app using their E-mail id or Phone Number and with their password.

Location

Users can enter the delivery location to find the service is either available or not. This feature can also auto-locate the user location with the help of GPS.

Search Your Favourite Restaurant

Search your favorite restaurant from the list of restaurants along with the food category and price.

Food Ordering

Ordering food is made easy within the simple four steps like, view the menu, select the food, place the order, and get it delivered.

Checkout

With this feature, you can view the list of all food items along with their price, apply promo code if any, and checkout.

Payment

Users are allowed to select from different payment methods according to their convenience and confirm the order.

Wallet

The wallet helps the user to maintain the virtual balance.

Track order delivery

Track and locate the status of your order from time to time. Notification sends to the user in each step while the food is prepared and out for delivery.

Call Support/Chat

Call the delivery person or restaurant for the queries related to the order placed.

Rate and Review

Get feedback from the customer by using the rate and review. By using the feedback you can increase your customer engagement.

Order history

Order history enables the user to view past orders and canceled orders.

Offer and Coupon

This section display available offers and coupons, the user can get a discount by applying an available coupon code.

Advance Features

Social Signup & Login

This feature allows the user to signup and login to the app using social media credentials.

User Behavior Tracker

By using this feature, the favorite food items list and Special discount offers are displayed to the user according to the user behavior.

Multiple order booking

This feature helps the user at a time to book multiple orders with the mobile app.

Book for other

With this feature, the user can book orders for their friends and relatives with their location details.

Reordering

Reordering helps the user to place the same order available in the order history. Reordering will save time and effort as the order placed with just one click.

Group ordering

A group can be formed among the friends and family along with dishes of their choice.

Push Notification

Push notification is useful to send notifications to the delivery boy, restaurant, and customer about the delivery status of the order.

Catering Leads

This feature helps the user of the app to provide a food menu that can be ordered for the party or an event. Booking order can be ordered by setting a total budget of party or per person.

Franchise Management

The franchise management functionality allows app users to manage effectively.

Real-Time Analytics

This feature helps the user to track the real-time progress of the food delivery business within a single dashboard.

Multiple payment modes

Multiple payment methods help the user to choose from a different mode of payment to make instant and hassle-free payments.

Navigation

The important feature of the on-demand food delivery app is the real-time map to navigate. It will be helpful to the delivery agent to find the route easily.

Loyalty

With this feature, you can send gift vouchers and offers, to the user to show their loyalty.

In-app calling and chat

This functionality can initiate a chat or call within the restaurant regarding the issue related to the order or delivery time.

CMS

Content Management System enables the user to check the content posted on the app and manage the review posted by the app user.

CRM

Customer Relationship Management helps the restaurant managers to maintain a steady relationship with the customer.

Finally,

We hope in this article, we have listed all the possible features of the food delivery app.

If you are still confused?

Looking to start a food delivery business then consider a food delivery app development company, to start building your app with all the above features.